Frequently Ask Questions

What is Comply Air?

Comply Air is a mobile app built for asbestos consultants to simplify air monitoring. It replaces paper forms with digital workflows and makes report creation effortless.

Who is it for?

Designed for asbestos field technicians and assessors who want to reduce admin, eliminate errors, and modernise reporting.

Do I need to download tricky software?

No. The app is easy to download and runs on Android and Apple phones/tablets and uses your camera for QR scanning — no other equipment needed.

Is Comply Air available on both iOS and Android?

Yes — it’s available in both the App Store and Google Play.

What can I do with the app?

You can:

• Set up jobs
• Scan cowl/pump IDs
• Log timing and flow rates
• Auto-calculate sample volumes
• Generate and send reports
• Export in PDF, Word, or Excel formats

Can I customise it for my business?

Yes — you can add your logo, business details and customise templates to reflect your workflow and reporting style.

Does it replace my paper forms?

100%. You record data once in the app, and it generates both chain of custody forms and client reports.
Can I use it offline?

Yes — you can work offline and sync/send your data once reconnected.

How long does setup take?

Under 15 minutes. Just create your profile and start logging jobs — no IT help needed.

Do you offer training?

Yes — we provide 24/7 support, demo walkthroughs, and onboarding to get you confident using the app.

What if I get stuck?

Our support team is always available via phone or email. You’ll also have access to guides within the app.

How much does it cost?

Just $29.99/month (incl. GST) — all features, all access, no hidden fees.
Is there a free trial?

Yes — enjoy a 30-day free trial with full functionality.

What happens after the trial?
You can seamlessly upgrade to a paid plan. All your data stays intact.

Can I cancel anytime?

Absolutely — there are no contracts, and you can cancel at any time.

Is my data secure?

Yes — we use encrypted, secure storage protocols. Your data stays private and in your control.

Can I export or back up my data?

Yes — export job and report data anytime in multiple formats (PDF, Word, Excel).